The Public Service Commission of Wisconsin is a state agency whose mission is to “Oversee and facilitate the efficient and fair provision of quality utility services in Wisconsin.” The PSC’s mandate includes but is not limited to:

  • ENSURING FAIR PRICING for utility services to customers and to utility investors;
  • ENSURING utility services are provided in an efficient AND environmentally responsible manner; PROTECTING the interests of both investors and customers and ensuring that securities issued by utilities meet the needs of the utilities; PROVIDING FAIRNESS in transactions between utilities and their customers, other utilities, and other entities specifically provided protection by law;
  • ADJUSTING oversight of utilities according to the level of competition in their markets and according to the degree of customer satisfaction with their services;
  • EDUCATING Wisconsin citizens on utility issues and promoting their involvement in the decision-making process.
  • Ensuring QUALITY as defined by customers’ needs;

PSC Vision: http://psc.wi.gov/aboutUs/organization/vision.htm

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